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Feedback Form

We try to provide the information, advice and support that you need. Can you help us do better?

Please take a few minutes to answer some questions for us. We really do value your feedback.

Getting in touch with us
Please choose from 0 - 4 how easy you found it, 0 being not at all and 4 being very easy.
Please choose from 0 - 4 how quickly we responded, 0 being very slowly an 4 being very quickly.
Please choose from 0 - 4 how well you felt we understood your concerns, 0 being not at all well and 4 being very well.
Please tick all that apply
If you chose "None of these" as your answer above please say how you heard about the service.
The support we offered you
Please choose from 0 - 4 how useful you found our service, 0 being not at all and 1 being 4 very useful.
Please choose from 0 - 4 how much difference our support has made, 0 being no difference at all and 4 being a great deal of difference.
Please briefly describe any differences we have made, for example: access to other support services, access to training or volunteering or paid work, better outcomes for you or your family.
Please choose from 0 - 4 how satisfied you are, 0 being very unsatisfied and 4 being very satisfied.
The future
Please choose from 0 - 4 how happy you would be to contact us again, 0 being not at all and 1 being 4 very happy.
Please choose from 0 - 4 how likely you would be to recommend our service to others, 0 being not at all and 4 being very likely.
If you are happy to discuss your comments about our service please tick Yes. Otherwise you can remain anonymous.
Your contact details
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Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

Latest News

  • Christmas Events & Opening Hours

    This year is slightly different on the lead up to Christmas but we are still holding some events to get you all in the Christmas spirit.

  • Christmas Newsletters 2020

    Check out our 2020 Christmas Newsletter aswell as the Young Carers Barking & Dagenham and Thurrocks.

  • Lockdown Support

    On Saturday 31st October, there was a new announcement regarding an upcoming Lockdown starting on Thursday 5th November.

  • Big THANK YOU to West and Coe

    We would like to say a HUGE THANK YOU to Jeremy and the team at West & Coe for their very kind donation.

  • Carers Rights Day 2020

    Each year Carers UK holds Carers Rights Day to bring organisations across the UK together to help carers in their local community know their rights

November

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