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If you find it difficult to get around, there are a number of different travel options and services that can make life easier for you.

Passes and permits

Blue Badge parking permit

You can get a Blue Badge if you have severe walking difficulties, are registered blind, or have severe disability in both arms and drive an adapted car. The badge will be for you, but can be used by someone else if they are providing transport for you.

Click here for more information a Blue Badge

Freedom Pass

A Freedom Pass is provided by the borough to give older and disabled Londoners free travel on almost all public transport in London.

Click here for more information of a Freedom Pass

Local buses and trains

Barking and Dagenham has great public transport, whether you want to travel around the borough or travel further afield.

Rail and Underground

Where is my nearest station?

Barking Station

Barking Station is in Zone 4 and has both rail and underground services. It is on the District Line and Hammersmith and City Line. Barking Station has a lift offering access to some platforms. There are also C2C trains to London Fenchurch Street, that will get you into central London in about 15 minutes.

For accessibility guide to this station please click here.

Upney Station

Upney is in Zone 4. It is on the District line. Upney Station has step free access to the platform.

Becontree, Dagenham East and Heathway Stations

These are all in Zone 5, and are on the District line. Heathway Station has step free access to the platform.

Chadwell Heath Station

You can catch National Express East Anglia trains from Chadwell Heath. This service runs from Shenfield to London Liverpool Street.

Dagenham Dock Station

You can catch C2C trains from Dagenham Dock. This service can take you to London Fenchurch Street.

For accessibility guide to this station please click here.


Barking and Dagenham has a lot of bus routes, which makes it easy to get around by road.

For more information on your local bus routes, check Transport for London's online bus tools.

Planning my journey

Transport for London (Tfl)

This website provides bus maps, tube maps, ticket information and travel news. The tube maps let you know which stations have step-free access.

You can use the Transport for London Journey Planner to plan your journey using different kinds of transport.

Transport for London Journey Planner 

You can also use the Transport for London live bus departure countdown which let you view live bus departures from a stop of your choice.

Transport for London live bus depature countdown

National Rail Enquiries

National Rail Enquiries can give you information about local and national rail services, including train times and ticket prices. You can plan your journey and buy tickets, passes and season cards on their website.

Visit the National Rail Enquiries Website

Useful Contacts

Transport for London
Phone: 020 7222 1234 (24 hour)
Web: www.tfl.gov.uk

National Rail
Phone: 08457 48 49 50 
Web: http://www.nationalrail.co.uk

C2C Trains
Phone: 08457 44 44 22
Web: www.c2c-online.co.uk

National Express East Anglia
Phone: 0845 600 7245
Web: www.nationalexpresseastanglia.com

Help the environment - use the local buses and trains to get to and from work, to visit the town centre and to enjoy the many tourist attractions around the local area.

Motability Scheme

The Motability Scheme provides disabled people with safe, reliable and affordable cars, powered wheelchairs or scooters.

The Motability Scheme makes it easier for people with a disability to get about. You can exchange your government funded Mobility Allowance for a mobility package. This includes insurance, servicing, tyres and breakdown cover. Specially adapted cars are also available. You don't have to be the driver of the car. You can still apply if you are a passenger. Parents and carers of disabled children can also apply.

Visit the Motability website for more information

Getting in touch

Phone: 0845 456 4566 
Web: www.motability.co.uk

Over 500,000 customers currently use the Motability Scheme and 97% of them would recommend it to others.

Being driven

If you find it difficult to use public transport or get out and about because of a disability or mobility problems, you might want to use one of these services.

London Taxicard Scheme

If you can't use public transport, you may be able to join the London Taxicard Scheme. This means we will pay towards the cost of up to 104 black cab journeys a year for you.

To join the Taxicard scheme, you must be registered with us as a disabled or blind person and have serious mobility problems which mean you can't use public transport. You can telephone for information, or fill in an application form online.

The current level of subsidy is as follows;

  • Trips up to £10.80 - Taxicard holder pays £2.50, Borough pays balance up to a maximum of £9.30.
  • Trips over £10.80 - Borough pays the first £9.30, Taxicard holder pays the balance.

The scheme allows people up to 104 black cab trips per year at a subsidised rate.

Click here to visit the London Taxicard website and fill in an application


This is a local service for disabled and elderly people. It helps you to visit the shops and get around locally. Specially adapted minibuses can pick you up from your home and take you where you need to go.

You can book a journey in advance by phoning the day before. The Dial-a-ride service is available between 8.00am and 12.00pm and you will pay a small fee for each journey.

Phone: 0845 999 1999
Web: http://www.tfl.gov.uk/gettingaround/3222.aspx

Independent Living Agency accessible transport

The Independent Living Agency accessible transport vehicles are fully wheelchair accessible. Local trips start from £8.

Please follow the link below for further information;

Independent Living Agency accessible transport

Independent Living Agency
Address: Unit 15, The Business Centre, Rainham Road North, Dagenham, RM10 8NJ
Phone: 020 8593 6677 / 0208 596 7662
Fax: 0208 592 6686
Web: http://www.independentlivingagency.org

London Lift Share

You may also be able to benefit from lift sharing. London Lift Share matches people who are travelling in the same direction so they are able to share the journey and costs.

It is free to join and costs depend on the journey (passengers split journey costs).

After registering (for free) you are able to search the website to see if there is anyone offering/seeking a lift to the same destination or in the same direction as you.
If you are offering a lift, by taking passengers you will be able to save money as well as have company on your journey. If you do not have your own car or access to public transport this may be a good way for you to get around.

Web: https://london.liftshare.com/  


DABD (uk) Transport operates a door-to-door transport service for people of all ages in Barking and Dagenham. Their fully-accessible tail-lift vehicles can accommodate seated passengers, wheelchair users and people with limited mobility.

Costs are based on a journey-by-journey basis. Passenger Assistants can be provided on request for an additional cost.

DABD (uk) also provides information and advice on all local transport services available and the cheapest option for you.

Please contact DABD (uk) below for further information
Tel:  020 8252 5930
Email: transport@dabd.org.uk 

Useful Contacts

Barking and Dagenham Mobility Services
Address: Dagenham Library, 1 Church Elm Lane, Dagenham, RM10 9QS

Phone: 020 8227 2334 or 020 8227 2325
Email: mobility@lbbd.gov.uk

London Taxicard
Phone: 020 7934 9791 (to apply), or 020 7763 5001 
Web: www.londoncouncils.gov.uk/taxicard